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Make sure to Verify our brief five minutes introduction video here that speedily walks you through all The fundamental options of our ticket management process.
If you have SAML-login or Google-login enabled while in the "admin panel", the webpage reveals the corresponding buttons down below the login form, so consumers can authenticate making use of an exterior service and be redirected back again to the assistance desk application.
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Debug your macros: insert breakpoints, play partly or loop your playback. Human-readable macro file format, simple textual content script easy for editing in external editors Good-Rec mouse recorder technological innovation that optionally data your mouse in relative coordinates Aspect-undertaking in the creators from the brilliant Jitbit Helpdesk Application And every one of the encompasses a macro recorder must have
Guidance brokers to blame for the ticket category are notified of The brand new challenge and "just take" or are "assigned to" the ticket.
Thoughts Discussion board exactly where people can suggest new characteristics for your solution, "vote" for aspect-requests and leave their responses
"Corporations" - Assign consumers to "companies" and jitabet login "departments", put in place enterprise "supervisors" and monitor ticket record from distinct organizations.
জিতাবেট এপ ইনস্টলেশন জিতাবেট এপ ইনস্টলেশন
We know, "Yet one more assistance desk software package". We’ll save you some time and point out The real key main reasons why Jitbit features a thing unique to the rest:
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Automation/macros motor - Put in place challenging workflows employing our easy "if this - do that" engine. Here's an instance cause-motion: "In case the ticket gets overdue ship an HTTP-request to an external URL"